Privacy Policy

jl991 ("the Company," "we," "us," or "our") acts as the Data Controller for all personal information collected through the jl991 platform. As Data Controller, jl991 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

jl991 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws. Inquiries regarding data privacy may be directed to our support team using the contact information provided in Section 12 of this Policy.

2.1 Information You Provide Directly. jl991 collects personal information that you provide when registering an account, completing identity verification, contacting support, or participating in promotions. This includes:

• Full legal name, date of birth, and gender;
• Philippine residential address;
• Email address and mobile phone number registered in the Philippines;
• Government-issued identification documents (PhilSys ID, passport, driver's license, UMID, or equivalent) submitted for KYC verification;
• Financial information including GCash account details, bank account numbers (BPI, BDO, Metrobank), and payment card details where applicable;
• Communications you send to jl991 through customer support channels, including live chat transcripts and email correspondence.

2.2 Information Collected Automatically. When you access the jl991 platform, certain technical information is collected automatically, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session data including login timestamps, pages visited, and session duration;
• Game activity logs including bets placed, games played, wagering amounts, and outcomes;
• Transaction data including deposit and withdrawal records;
• Cookies and similar tracking technologies as described in Section 6.

jl991 processes your personal data for the following purposes:

• Account Management: To create and maintain your jl991 account, authenticate your identity at login, and administer your account settings and preferences;
• Service Delivery: To provide access to all game categories, process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and deliver promotions and bonuses to eligible accounts;
• Regulatory Compliance: To fulfill jl991's obligations under PAGCOR regulations, including KYC verification, age verification (21+ requirement), and AML/CTF reporting to the Anti-Money Laundering Council (AMLC);
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, money laundering, and prohibited conduct as defined in our Terms and Conditions;
• Responsible Gaming: To monitor player activity for indicators of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools requested by players;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance and features of the jl991 platform for Filipino players;
• Communications: To send you account-related notifications, transaction confirmations, and promotional communications where you have provided consent.

jl991 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform our contract with you — i.e., to operate your jl991 account and provide gaming services;
• Legal Obligation: Processing required to comply with jl991's obligations under PAGCOR regulations, AMLC reporting requirements, and other applicable Philippine law;
• Legitimate Interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our interests in protecting the platform and its users are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.1 jl991 does not sell, rent, or trade your personal information to any third party for commercial purposes.

5.2 jl991 may share your personal data with the following categories of recipients where necessary:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors strictly for the purpose of processing your deposits and withdrawals;
• Identity Verification Services: Third-party KYC verification providers engaged to assist jl991 in fulfilling its age and identity verification obligations;
• Game Providers: Licensed game software providers (such as Pragmatic Play, PG Soft, and Jili) who may receive session data necessary to deliver their games through the jl991 platform;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, and other Philippine government bodies where jl991 is legally obligated to disclose information;
• Law Enforcement: Philippine law enforcement agencies in response to lawful requests, court orders, or to protect the rights, property, or safety of jl991, its players, or the public;
• Professional Advisors: Lawyers, auditors, and compliance consultants bound by confidentiality obligations who assist jl991 in operating its business.

5.3 All third-party service providers engaged by jl991 are contractually required to process personal data only as instructed by jl991 and to maintain appropriate security measures.

6.1 The jl991 platform uses cookies and similar tracking technologies to operate correctly, improve your experience, and analyze usage. Cookies are small text files stored on your device when you visit jl991.org.

6.2 jl991 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function — including session management, authentication at jl991 Login, and security features. These cannot be disabled without disrupting platform functionality;
• Functional Cookies: Remember your preferences such as language settings, display options, and game lobby layout;
• Analytics Cookies: Collect anonymized data on how players use the jl991 platform to help us improve performance and features;
• Marketing Cookies: Used only where you have provided consent, to deliver relevant promotional content related to jl991 services.

6.3 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect platform functionality, including your ability to log in to jl991.

7.1 jl991 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

7.2 Financial transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, in accordance with AMLC requirements under Republic Act No. 9160 as amended.

7.3 Game logs and betting records are retained for a minimum of two (2) years, consistent with PAGCOR recordkeeping requirements.

7.4 Where data is no longer required for its original purpose and no legal obligation requires its retention, jl991 will securely delete or anonymize the data within a reasonable timeframe.

jl991 implements technical and organizational measures appropriate to the risk of processing your personal data, including:

• SSL/TLS encryption (256-bit) for all data transmitted between your device and the jl991 platform;
• Encryption of sensitive personal data and payment credentials at rest;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication for internal administrative systems;
• Regular security assessments and penetration testing of the jl991 platform;
• Incident response procedures for detecting, investigating, and reporting personal data breaches to the National Privacy Commission within 72 hours where required under RA 10173.

While jl991 takes every reasonable step to protect your data, no digital transmission or storage system is entirely secure. You are also responsible for maintaining the security of your jl991 account credentials.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl991:

To exercise any of these rights, please contact jl991 customer support as described in Section 12. jl991 will respond to verified requests within thirty (30) calendar days. We may require you to verify your identity before processing a data subject request.

The jl991 platform is strictly restricted to individuals aged 21 years and above. jl991 does not knowingly collect personal data from individuals under 21 years of age. If jl991 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and the matter will be referred to PAGCOR in accordance with regulatory requirements. If you believe a minor has registered an account on jl991, please contact us immediately using the details in Section 12.

jl991 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the features of the jl991 platform. Material changes — those that affect your rights or the way we handle your data in a significant way — will be communicated to registered players via the email address associated with their jl991 account and/or via a prominent notice on the platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the jl991 platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.

12.1 Data Privacy Inquiries. For questions about this Privacy Policy, to exercise your data subject rights, or to raise a concern about jl991's data practices, please contact our Data Protection Officer:

Support Email: [email protected]
Live Chat: Available 24/7 after jl991 Login
Response Time: Within 5 business days for written privacy inquiries

12.2 NPC Complaints. If you are not satisfied with jl991's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information on NPC complaint procedures is available on the NPC's official channels.