This Privacy Policy explains how jl991 collects, uses, stores, and protects the personal information of players and visitors on our platform. We are committed to safeguarding your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine regulations.
Our core privacy commitments — see the full policy below for complete details.
All personal data collected by jl991 is stored with 256-bit encryption. Access is restricted to authorized personnel only, governed by strict internal data access policies.
jl991 does not sell your personal information to third parties. Data is shared only with regulated service providers and Philippine regulatory authorities where legally required.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by jl991, subject to regulatory retention obligations.
jl991 complies with RA 10173 (Data Privacy Act), RA 9160 (AMLA), and PAGCOR data handling requirements applicable to licensed online gaming operators in the Philippines.
This Privacy Policy applies to all personal information collected by jl991 through the jl991.org website, mobile-optimized platform, customer support channels, and any associated services. By registering an account or using the jl991 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions.
jl991 ("the Company," "we," "us," or "our") acts as the Data Controller for all personal information collected through the jl991 platform. As Data Controller, jl991 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
jl991 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws. Inquiries regarding data privacy may be directed to our support team using the contact information provided in Section 12 of this Policy.
2.1 Information You Provide Directly. jl991 collects personal information that you provide when registering an account, completing identity verification, contacting support, or participating in promotions. This includes:
2.2 Information Collected Automatically. When you access the jl991 platform, certain technical information is collected automatically, including:
jl991 processes your personal data for the following purposes:
jl991 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
5.1 jl991 does not sell, rent, or trade your personal information to any third party for commercial purposes.
5.2 jl991 may share your personal data with the following categories of recipients where necessary:
5.3 All third-party service providers engaged by jl991 are contractually required to process personal data only as instructed by jl991 and to maintain appropriate security measures.
6.1 The jl991 platform uses cookies and similar tracking technologies to operate correctly, improve your experience, and analyze usage. Cookies are small text files stored on your device when you visit jl991.org.
6.2 jl991 uses the following categories of cookies:
6.3 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect platform functionality, including your ability to log in to jl991.
7.1 jl991 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.
7.2 Financial transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, in accordance with AMLC requirements under Republic Act No. 9160 as amended.
7.3 Game logs and betting records are retained for a minimum of two (2) years, consistent with PAGCOR recordkeeping requirements.
7.4 Where data is no longer required for its original purpose and no legal obligation requires its retention, jl991 will securely delete or anonymize the data within a reasonable timeframe.
jl991 implements technical and organizational measures appropriate to the risk of processing your personal data, including:
While jl991 takes every reasonable step to protect your data, no digital transmission or storage system is entirely secure. You are also responsible for maintaining the security of your jl991 account credentials.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl991:
To exercise any of these rights, please contact jl991 customer support as described in Section 12. jl991 will respond to verified requests within thirty (30) calendar days. We may require you to verify your identity before processing a data subject request.
The jl991 platform is strictly restricted to individuals aged 21 years and above. jl991 does not knowingly collect personal data from individuals under 21 years of age. If jl991 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and the matter will be referred to PAGCOR in accordance with regulatory requirements. If you believe a minor has registered an account on jl991, please contact us immediately using the details in Section 12.
jl991 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the features of the jl991 platform. Material changes — those that affect your rights or the way we handle your data in a significant way — will be communicated to registered players via the email address associated with their jl991 account and/or via a prominent notice on the platform, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of the jl991 platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
12.1 Data Privacy Inquiries. For questions about this Privacy Policy, to exercise your data subject rights, or to raise a concern about jl991's data practices, please contact our Data Protection Officer:
Support Email: [email protected]
Live Chat: Available 24/7 after jl991 Login
Response Time: Within 5 business days for written privacy inquiries
12.2 NPC Complaints. If you are not satisfied with jl991's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information on NPC complaint procedures is available on the NPC's official channels.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the jl991 platform and our obligations to you as a Filipino player.
Your privacy is protected under Philippine law at jl991. Join Filipino players from Manila to Davao on a PAGCOR-regulated platform — live casino, slots, bingo, and sports betting.